Frequently Asked Questions about the T-Mobile G1 with Google

Where can I buy the T-Mobile G1™?

The T-Mobile G1 will be available for purchase on www.T-Mobile.com, in select
T-Mobile retail stores, and in authorized retailer locations across the United States beginning October 22, 2008.

What types of plans are available for the T-Mobile G1?

Once you’ve selected a specific T-Mobile voice plan, you must also choose a data plan in order for your T-Mobile G1™ to work. You can choose a data plan that offers unlimited data access and unlimited messaging (text, IM and email) for $34.99 a month. Or for $24.99 a month you get unlimited data access and 400 messages (text, IM and email). These plans are the best value.

As a customer, how do I qualify for the best T-Mobile G1 price when I upgrade?

You qualify for the best upgrade price based on the time since your last upgrade.

11 months if you are on a one-year service agreement, or 22 months if you are on a two-year service agreement.

What Google services come pre-installed on the T-Mobile G1?

This device takes many of the popular Google services we’ve come to love on our desktop computers and optimizes them for use on a phone. These services include:

Google Search
Google Maps
Gmail
Google Calendar
Google Talk
YouTube

What is Android?

Android is the mobile operating system on the T-Mobile G1. It allows developers from around the world to create new and exciting applications that can easily be loaded onto the phone from the Android Market. For more details visit http://android.com.

Can I use my T-Mobile G1 while traveling internationally?

Yes. All voice and data usage outside of the United States will be subject to international rates.

Can I activate my T-Mobile G1 with Prepaid service?

No. Prepaid service for the T-Mobile G1 is not available at this time.

Where would I go to find answers for more questions?

For information about T-Mobile and your T-Mobile G1 you can find help at our Support Page.

Read and post tips, tricks and more with fellow T-Mobile G1 owners and fans on our G1 Forum.

Questions about Android and open-source application development? Find your answers at Android.com.

Have questions about the T-Mobile G1 that you ordered early?

Just login to My.T-Mobile to get the FAQ’s

I'm a former SunCom customer and wish to get a T-Mobile G1. What do I need to do?

Before purchasing a T-Mobile G1, you must upgrade to a qualifying T-Mobile voice plan. Please contact Customer Care (1-800-937-8997) or visit a T-Mobile store where a representative can help assist you in choosing the plan that best suits your needs.